22420 I-35, Suite 203, Kyle, Texas, 78640
The clinic receives mixed feedback, with many patients praising individual doctors for their compassion and thoroughness. However, significant frustration exists regarding administrative hurdles, long wait times, and poor communication from the front desk. While the medical care is often described as top-tier, the operational side of the clinic frequently leaves patients feeling undervalued.
Use the patient portal for routine requests, but be prepared to follow up via phone if you don't get a response within 48 hours.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a mess
Hard to get a live person on the phone
Excellent medical care once you are finally seen