Austin Regional Clinic: ARC Georgetown
940 W University Ave, #101, Georgetown, Texas, 78626
This clinic is a mixed bag. Some patients love their specific doctors and find the care thorough and personable. However, there are frequent, loud complaints about the administrative side: long hold times, rude front-desk staff, and billing issues. It feels like a high-volume clinic where the personal touch depends entirely on the provider.
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Use the online portal for messaging rather than calling, as phone wait times are notoriously long.
✓ What Works Well
- Knowledgeable doctors
- Same-day appointments
- Clean facility
✗ Areas to Improve
- Rude front desk
- Long hold times
- Billing issues
- Why is it so hard to get a callback?
- Are they accepting new patients?
The doctors are great, but the office is a headache.
I've been going here for years, but the service is slipping.
Great care, but be prepared for rude staff.
- Category Health & Medical
- City Georgetown
- State Texas
- Postcode 78626
- Country United States
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