Austin's Auto Service
1008 Apperson Dr, Salem, Virginia, 24153
Austin's Auto Service is a polarizing business. Some customers have had great experiences, praising the owner, Keith, for his honesty and fair pricing. However, there are many negative reviews alleging poor repair quality, dishonest business practices, and rude behavior. It's a shop that seems to have a very loyal following but also a significant number of dissatisfied customers.
We analyze 72 public reviews for Austin's Auto Service using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before authorizing major repairs here.
✓ What Works Well
- Fair and competitive pricing
- Some very helpful individual staff
- Good for quick repairs
✗ Areas to Improve
- Reports of dishonest business practices
- Inconsistent repair quality
- Some reports of rude staff
- Are their used cars reliable?
- Do they offer fair pricing?
- Is it better to call ahead?
Keith is an honest man.
They sold me a lemon.
Great service and friendly staff.
- Category Automobile
- Neighborhood Salem
- City Salem
- State Virginia
- Postcode 24153
- Country United States
