Auto Collision Experts, LLC
1259 Gallaher Rd, Kingston, Tennessee, 37763
Auto Collision Experts (ACE) in Kingston has a very mixed reputation. Many customers praise the high-quality body work and friendly staff, often noting that their vehicles look brand new after repairs. However, there are significant complaints about poor communication, long wait times, and inconsistent service quality, particularly on the mechanical side. It is a shop that prioritizes body work, but mechanical repairs seem to be a weak point.
We analyze 75 public reviews for Auto Collision Experts, LLC using our data models and filter out spam to highlight only authentic feedback.
They are excellent for collision and body work, but you might want to get a second opinion for major mechanical repairs.
✓ What Works Well
- High-quality body work
- Friendly and professional staff
- Good communication on body repairs
✗ Areas to Improve
- Poor mechanical service
- Long wait times
- Inconsistent communication
- Do they offer mechanical repairs?
- How long is the typical wait for an estimate?
- Do they work with all insurance companies?
Great for body work
Avoid for mechanical repairs
Hit or miss service
- Category Automobile
- City Kingston
- State Tennessee
- Postcode 37763
- Country United States
