Automobile · Auto Parts & Salvage

Auto Parts of Shelby

1021 County Home Rd, Shelby, North Carolina, 28152

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Auto Parts of Shelby has a very mixed reputation. While many customers appreciate the fair prices and the ability to find hard-to-get parts, there are frequent complaints about rude customer service, poor communication, and issues with part quality. It seems to be a place where you can find good deals, but you need to be prepared for potential service inconsistencies.

Our Review Process
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Most Relevant
11
Newest
20
Highest rating
15
Lowest rating

We analyze 66 public reviews for Auto Parts of Shelby using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Always inspect your parts thoroughly before leaving the yard, as returns can be difficult.

Used auto parts
Warranty offered
Pros & Cons

✓ What Works Well

  • Fair and competitive pricing
  • Good selection of used parts
  • Helpful staff for some customers

✗ Areas to Improve

  • Rude and unprofessional customer service
  • Poor communication
  • Inconsistent part quality
Frequently Asked Questions
  • Do you offer a warranty on used parts?
  • Can you check if you have this part in stock?
  • What is your return policy?
User Feedback

Hit or miss service.

Some staff are great, others are not.

Convenient, but check your parts before leaving.