Automobile · General Mechanic

Auto Tech On Richmond

9503 Richmond Ave., Houston, Texas, 77063

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Auto Tech on Richmond is a neighborhood favorite for many, with Matthew being the standout mechanic. Customers appreciate his honesty, fair pricing, and willingness to explain repairs. However, there are some very negative reviews alleging poor customer service, rudeness, and even accusations of theft or scams. It seems like a shop where you either have a great, long-term relationship or a very bad one-off experience.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
15
Lowest rating

We analyze 73 public reviews for Auto Tech On Richmond using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Ask for Matthew specifically if you want the best experience at this shop.

State inspections
Local favorite
Pros & Cons

✓ What Works Well

  • Honest and reliable
  • Fair pricing
  • Friendly staff

✗ Areas to Improve

  • Reports of rudeness
  • Inconsistent service
  • Accusations of dishonesty
Frequently Asked Questions
  • Do you do state inspections?
  • Can you work on my specific car model?
  • Are your prices negotiable?
User Feedback

Matthew is the best.

Avoid if you want good service.

Fair and hardworking.