Autocraft Hawaii - Kapolei
91-270 Hanua St, Suite 1, Kapolei, Hawaii, 96707
Autocraft Hawaii in Kapolei has a polarized reputation. Many customers praise the shop for its high-quality workmanship, professional communication, and seamless insurance coordination. However, a significant number of reviewers report poor communication, long delays, and alleged poor quality of work, including dirty interiors and incomplete repairs. It appears to be a shop where the quality of service can be inconsistent, leading to a lack of trust for many customers. It is a shop where experiences vary significantly.
We analyze 74 public reviews for Autocraft Hawaii - Kapolei using our data models and filter out spam to highlight only authentic feedback.
Ask for a detailed estimate and timeline before starting repairs.
✓ What Works Well
- High-quality collision repair
- Professional communication
- Seamless insurance coordination
✗ Areas to Improve
- Poor communication and long delays
- Allegations of poor quality of work
- Some reports of dirty interiors
- Do they work with insurance?
- How long does a typical repair take?
- Do they offer detailing services?
They made my car look brand new.
The team is professional and communicative.
Best body shop experience I've ever had.
- Category Automobile
- Neighborhood Kapolei
- City Kapolei
- State Hawaii
- Postcode 96707
- Country United States
