Automobile · Collision Repair

Automotive Collision & Service Experts

3101 Grays Ferry Ave, Philadelphia, Pennsylvania, 19146

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Automotive Collision & Service Experts is generally well-regarded for its high-quality body work and friendly customer service. Many customers praise the team for making a stressful situation easier and delivering cars that look brand new. However, there are some reports of poor communication, delays, and issues with repair quality that required return visits. It is a popular shop that seems to handle most jobs well but can struggle with consistency.

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We analyze 68 public reviews for Automotive Collision & Service Experts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Ask for a clear timeline and regular updates; don't hesitate to follow up if you haven't heard from them.

Collision specialist
Insurance friendly
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Friendly and helpful staff
  • Seamless insurance coordination

✗ Areas to Improve

  • Occasional communication lapses
  • Delays in repair completion
  • Mixed reviews on repair consistency
Frequently Asked Questions
  • Do they work with insurance?
  • How long do repairs take?
  • Is the quality consistent?
User Feedback

My car looks brand new.

Communication was poor, took forever.

Great experience, very professional.