Automobile · Collision Center

AutoNation Collision Center Spokane

10000 E Sprague Ave, Suite 1, Spokane Valley, Washington, 99214

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

AutoNation Collision Center in Spokane receives mixed reviews. Many customers are thrilled with the paint matching, timely repairs, and the extra effort of cleaning the vehicle. However, there are significant complaints regarding poor communication, long delays, and some instances of sloppy reassembly or damage during the repair process.

Our Review Process
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We analyze 77 public reviews for AutoNation Collision Center Spokane using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Inspect your vehicle thoroughly for residue and reassembly issues before leaving the lot.

Pros & Cons

✓ What Works Well

  • Excellent paint matching
  • Vehicle cleaning included
  • Proactive communication (for some)

✗ Areas to Improve

  • Inconsistent communication
  • Long repair times
  • Occasional reassembly issues
Frequently Asked Questions
  • How long will the repair take?
  • Do you coordinate with rental car companies?
  • Why is there residue left on the car?
User Feedback

They made my car look brand new.

Communication is a total nightmare.

Hit or miss depending on the estimator.