AutoNation Ford Jacksonville Service Center
10720 Philips Hwy, Suite A, Jacksonville, Florida, 32256
AutoNation Ford Jacksonville has a loyal following, with many customers praising advisors like Aaron and Ruben for their professionalism and care. However, there are significant complaints regarding communication, long repair times, and occasional quality control issues. While the dealership offers convenient services like pickup and delivery, the execution can be inconsistent. It is a popular choice, but customers recommend being clear about expectations.
We analyze 77 public reviews for AutoNation Ford Jacksonville Service Center using our data models and filter out spam to highlight only authentic feedback.
Request a specific advisor known for communication and confirm all repair details before leaving your vehicle.
✓ What Works Well
- Professional and friendly advisors
- Convenient pickup and delivery service
- Good communication from some advisors
✗ Areas to Improve
- Long repair timelines
- Inconsistent communication
- Occasional quality control issues
- Do you offer loaner vehicles?
- How long will my recall repair take?
- Why was my vehicle returned with issues?
Aaron is a superstar with customer care.
My vehicle was held for weeks without updates.
The pickup and delivery service is awesome.
- Category Automobile
- Neighborhood The Avenues
- City Jacksonville
- State Florida
- Postcode 32256
- Country United States
