AutoNation Honda Covington Pike Service Center
1990 Covington Pike, Suite A, Memphis, Tennessee, 38128
This service center has a very mixed reputation. While some customers report excellent, fast service and friendly advisors, many others complain about long wait times, poor communication, and upselling tactics. There are recurring reports of vehicles being held for weeks without updates and issues with the quality of work performed.
We analyze 79 public reviews for AutoNation Honda Covington Pike Service Center using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly service advisors
- Fast for simple tasks
- Comfortable waiting area
✗ Areas to Improve
- Long wait times
- Poor communication on vehicle status
- Aggressive upselling
- Why is my car still in the shop?
- Is the oil change really free?
- Can I get an update on my repair?
They had my car for 18 days with no updates.
Billy was great and got us right in.
They tried to upsell me on services I didn't need.
- Category Automobile
- City Memphis
- State Tennessee
- Postcode 38128
- Country United States
