AutoShack Auto Parts
42832 NY-12, Alexandria Bay, New York, 13607
AutoShack is an online auto parts retailer that receives very poor reviews. Customers frequently complain about receiving the wrong parts, poor customer service, and a difficult return process that often involves paying for return shipping. While some customers have had good experiences with fast shipping and low prices, the overall sentiment is highly negative due to the lack of support when things go wrong.
We analyze 80 public reviews for AutoShack Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Verify part compatibility independently before ordering, as their website's fitment tool can be inaccurate.
✓ What Works Well
- Low prices
- Fast shipping (when correct)
- Wide selection
✗ Areas to Improve
- Poor customer service
- Difficult return process
- Frequent shipping of wrong parts
- Do you offer free returns?
- How do I get a refund?
- Are your parts OEM quality?
They sent the wrong parts and made me pay for return shipping.
Customer service is dismissive.
Great prices, but risky if you need to return.
- Category Automobile
- City Alexandria Bay
- State New York
- Postcode 13607
- Country United States
