Automobile · Auto Parts
AutoZone Auto Parts
201 N Grace St, Rocky Mount, North Carolina, 27804
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Updated: 19 May 2026
Authenticity Score: 70/100
About
AutoZone on Grace Street has a mixed reputation. Some customers find the staff helpful and knowledgeable, while others complain about poor customer service, long wait times, and staff who lack automotive knowledge. It's a standard parts store, so your experience will likely depend on who is working that day.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
16
Lowest rating
We analyze 65 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Know exactly what part you need before going in, as staff knowledge can be hit or miss.
Stock: Good
Staff knowledge: Inconsistent
Pros & Cons
✓ What Works Well
- Helpful staff
- Good selection
- Convenient
✗ Areas to Improve
- Poor customer service
- Long wait times
- Inconsistent knowledge
Frequently Asked Questions
- Do you test batteries?
- Do you have this part in stock?
- Can you help me install this?
User Feedback
Great service.
Staff was rude.
They didn't know what they were doing.
Quick Info
- Category Automobile
- City Rocky Mount
- State North Carolina
- Postcode 27804
- Country United States
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