Automobile · Auto Parts Store

AutoZone Auto Parts

320 El Camino Real, Millbrae, California, 94030

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

AutoZone in Millbrae has a mixed reputation. Many customers praise the helpful and friendly staff, especially for battery installations. However, there are significant complaints about rude behavior, unprofessionalism, and inconsistent service. While some find it a great place for parts, others have had frustrating experiences.

Our Review Process
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Highest rating
20
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We analyze 76 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 65/100
Pro Tip

Call ahead to confirm services like battery installation before making the trip.

Service: Mixed
Pricing: Fair
Pros & Cons

✓ What Works Well

  • Helpful and friendly staff (for some)
  • Good for parts
  • Convenient location

✗ Areas to Improve

  • Rude behavior
  • Unprofessionalism
  • Inconsistent service
Frequently Asked Questions
  • Do you install batteries?
  • Is this part in stock?
  • Can I get a refund?
User Feedback

Hit or miss experience.

Staff can be rude.

Good for parts, but watch the service.