Automobile · Auto Parts Retail

AutoZone Auto Parts

501 Scenic Rivers Blvd, Salem, Missouri, 65560

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers generally praise the helpful and knowledgeable staff, often highlighting specific employees who go above and beyond. Many appreciate the hands-on assistance with minor repairs like battery changes and bulb replacements. However, some report inconsistent service, citing rude staff and incorrect parts. Overall, it is seen as a reliable spot for quick auto needs, though checking receipts and parts is advised.

Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
13
Lowest rating

We analyze 61 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

Always double-check your receipt before leaving, as pricing errors on parts can happen.

Free battery testing available
Loaner tool program active
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Hands-on assistance with minor repairs
  • Clean and well-stocked store

✗ Areas to Improve

  • Inconsistent staff knowledge
  • Occasional rude customer service
  • Risk of receiving incorrect parts
Frequently Asked Questions
  • Do they offer free battery testing?
  • Can they help install wiper blades or bulbs?
  • Is the staff knowledgeable about specific car models?
User Feedback

Staff often goes the extra mile for seniors and those in need.

Some customers feel the staff lacks deep technical expertise.

Great spot for a quick fix when you are in a bind.