Automobile · Auto Parts Store

AutoZone Auto Parts

600 Sunburst Hwy, Cambridge, Maryland, 21613

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

AutoZone in Cambridge is a typical parts store where the experience depends heavily on the staff member you encounter. Many customers praise the helpfulness of specific employees like Lorenzo and Beth, who go above and beyond. However, there are also reports of rude, unhelpful, or incompetent staff, leading to frustration. It’s a convenient spot for parts, but don't expect a consistently high level of service.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
15
Lowest rating

We analyze 68 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

If you need a specific service like battery testing, call ahead to ensure they have the staff and equipment available.

Auto Parts Retailer
Free Diagnostic Testing
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some very helpful staff
  • Free diagnostic testing

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of rude or unhelpful staff
  • Occasional inventory issues
Frequently Asked Questions
  • Do they offer free battery testing?
  • Are they open on weekends?
  • Do they install wipers?
User Feedback

Great if you get the right person.

Staff can be hit or miss.

Convenient for quick parts.