Automobile · Auto Parts Store

AutoZone Auto Parts

4350 Golden Center Dr, Placerville, California, 95667

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

AutoZone in Placerville has a very mixed reputation. While some customers praise the helpfulness and knowledge of specific employees, many others report poor customer service, rude behavior, and difficulty getting accurate parts. Long wait times and a lack of staff availability are common complaints. While it is a convenient location for many, the inconsistent service quality makes it a hit-or-miss experience for most shoppers.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Verify part numbers online before visiting, and try to visit during off-peak hours for better service.

Battery testing available
Loaner tool program
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some helpful and knowledgeable staff
  • Good selection of parts

✗ Areas to Improve

  • Poor customer service
  • Inaccurate parts information
  • Long wait times
Frequently Asked Questions
  • Do they install batteries?
  • Is the part in stock?
  • Can they test my battery?
User Feedback

Staff can be rude.

Hit or miss with parts accuracy.

Some employees are great, others are not.