AutoZone Auto Parts
Automobile · Auto Parts Store

AutoZone Auto Parts

426 Viand St, Point Pleasant, West Virginia, 25550

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

AutoZone in Point Pleasant is a favorite for many due to the staff's willingness to help with installations and diagnostics. Customers often mention specific employees by name, highlighting their kindness and expertise. While there are some complaints about pricing and occasional parking issues during local festivals, the overall consensus is that this is a reliable place to get parts and advice.

Our Review Process
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Most Relevant
15
Newest
20
Highest rating
11
Lowest rating

We analyze 66 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 80/100
Pro Tip

The staff here are often willing to help with minor installations like batteries and spark plugs if you ask nicely.

Free Battery Testing
Check Engine Light Scanning
Pros & Cons

✓ What Works Well

  • Excellent customer service and installation help
  • Knowledgeable staff
  • Willingness to go above and beyond

✗ Areas to Improve

  • Prices have increased significantly
  • Parking can be difficult during events
  • Occasional issues with online inventory accuracy
Frequently Asked Questions
  • Will you install my new battery?
  • Can you check my check engine light?
  • Do you price match with other stores?
User Feedback

Staff saved me during a road trip.

Very helpful with parts I didn't understand.

Great atmosphere and friendly people.