Automobile · Auto Parts Store

AutoZone Auto Parts

7143 S State Rd 67, Pendleton, Indiana, 46064

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

AutoZone in Pendleton has a mixed reputation. Many customers praise the staff for being incredibly helpful, knowledgeable, and willing to go above and beyond. However, there are recurring complaints about poor communication, stock issues, and some staff members being perceived as arrogant or unhelpful. It seems to be a store where the experience heavily depends on which employee you interact with.

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We analyze 75 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 72/100
Pro Tip

Double-check the part number before leaving the store to avoid return trips.

Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Willingness to assist with minor repairs
  • Good selection of parts

✗ Areas to Improve

  • Occasional stock issues
  • Inconsistent customer service
  • Some reports of rude staff
Frequently Asked Questions
  • Do they help with battery installation?
  • Are they knowledgeable about parts?
  • Do they offer military discounts?
User Feedback

Staff is friendly and very helpful.

Consistently given the wrong part.

Great service and selection.