AutoZone Auto Parts
Automobile · Auto Parts Store

AutoZone Auto Parts

980 E Commercial Ave, Lowell, Indiana, 46356

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

This AutoZone is highly praised for its friendly and proactive staff. Many customers highlight specific employees who go above and beyond to help with battery installs and diagnostics. While there are some negative reviews regarding management and occasional service hiccups, the majority of shoppers feel well-supported here.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
17
Lowest rating

We analyze 76 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 70/100
Pro Tip

The staff here is known for being very helpful with battery replacements, even in bad weather.

Battery installation
Diagnostic tools
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Helpful with installations
  • Knowledgeable staff

✗ Areas to Improve

  • Occasional rude behavior
  • Wait times
  • Inventory issues
Frequently Asked Questions
  • Can you test my battery?
  • Do you have this part?
  • Can you help me install this?
User Feedback

Staff is very accommodating

Great for quick fixes

Friendly atmosphere