Automobile · Auto Parts Store
AutoZone Auto Parts
713 N Ankeny Blvd, Ankeny, Iowa, 50023
Google Maps
Updated: 18 May 2026
Authenticity Score: 72/100
About
This AutoZone location has a very mixed reputation. While some customers have had great experiences with helpful staff who go above and beyond, others have faced significant issues with incorrect parts, poor customer service, and a lack of automotive knowledge. It seems to be a place where the quality of service depends heavily on who is working that day.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
45/100
Transparency
40/100
Pro Tip
Double-check the part number yourself before leaving the store.
Free Diagnostics
Inconsistent Staff
Pros & Cons
✓ What Works Well
- Helpful staff on good days
- Convenient location
- Free diagnostics
✗ Areas to Improve
- Inconsistent staff knowledge
- Incorrect parts provided
- Poor customer service
Frequently Asked Questions
- Do they install batteries?
- Are they knowledgeable about car parts?
- Why did I get the wrong part?
User Feedback
Staff can be hit or miss.
Some employees are very helpful.
Wait times can be long.
Quick Info
- Category Automobile
- Neighborhood Ankeny
- City Ankeny
- State Iowa
- Postcode 50023
- Country United States
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