Automobile · Auto Parts Store

AutoZone Auto Parts

1183 NE Stephens St, Roseburg, Oregon, 97470

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

AutoZone in Roseburg has a very mixed reputation. While many customers appreciate the helpful and knowledgeable staff, there are frequent complaints about poor communication, incorrect parts, and inconsistent customer service. It's a convenient spot for parts, but be prepared for a potentially hit-or-miss experience.

Our Review Process
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Most Relevant
14
Newest
20
Highest rating
17
Lowest rating

We analyze 71 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always double-check the part number against your vehicle's requirements before leaving the store.

Auto Parts
Free Battery Testing
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Convenient location
  • Good selection of products

✗ Areas to Improve

  • Poor communication
  • Incorrect parts provided
  • Inconsistent customer service
Frequently Asked Questions
  • Do you have this part in stock?
  • Can you help me find the right part?
  • Do you offer free battery testing?
User Feedback

Great service, they helped me install my wipers.

They sold me the wrong part twice.

Staff was rude and unhelpful.