AutoZone Auto Parts
Automobile · Auto Parts Store

AutoZone Auto Parts

3011 Cedar St, Monticello, Minnesota, 55362

Google Maps Updated: 18 May 2026
Authenticity Score: 76/100
About

AutoZone in Monticello is a hit-or-miss experience. Many customers praise the helpful and knowledgeable staff who go above and beyond, while others report poor customer service, incorrect parts, and unprofessional behavior. It is a convenient spot for parts, but the quality of service can depend heavily on who is working.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
17
Lowest rating

We analyze 72 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 65/100
Pro Tip

If you need help with a part, try to visit during the day when more experienced staff are likely working.

Free battery testing
Tool loaner program
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff (some)
  • Convenient location
  • Willingness to help with minor repairs

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of incorrect parts
  • Unprofessional staff behavior
Frequently Asked Questions
  • Do they offer free battery testing?
  • Can they help install parts?
  • How do I handle returns?
User Feedback

The staff went above and beyond to help me.

I was treated rudely and felt like an inconvenience.

They sold me the wrong part twice.