Avance Care Apex
1801 Olive Chapel Rd, #107, Apex, North Carolina, 27502
Avance Care Apex is a polarizing practice. While many patients love specific providers like Marie Tomczyk and Dr. Samantha Savage, citing their compassion and thoroughness, the practice is frequently criticized for its administrative and billing practices. Patients often report frustration with phone responsiveness, billing transparency, and inconsistent staff professionalism. It is a good option if you find the right provider, but be prepared for some administrative friction.
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Clarify the billing codes for your visit before you leave the office to avoid unexpected charges.
✓ What Works Well
- Caring providers
- Convenient location
- Efficient clinical staff
✗ Areas to Improve
- Billing transparency issues
- Poor administrative communication
- Inconsistent front desk
- Why was I billed for a physical?
- How do I get a refund?
Great doctors
Billing is a nightmare
Very thorough exams
- Category Health & Medical
- City Apex
- State North Carolina
- Postcode 27502
- Country United States
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