Avance Care Garner
876 Timber Dr, Garner, North Carolina, 27529
This clinic has a very polarized reputation. Many long-term patients love their providers and feel well-cared for, but there is a growing chorus of complaints about administrative failures, including unreturned calls, billing errors, and difficulty getting appointments. The clinical care is often praised, but the office management is a major source of frustration.
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If you have billing issues, try to visit in person, as phone communication is notoriously difficult.
✓ What Works Well
- Caring and thorough providers
- Same-day sick appointments
- Clean facility
✗ Areas to Improve
- Impossible to reach by phone
- Billing errors
- Poor administrative follow-up
- Why can't I reach anyone by phone?
- How do I resolve billing issues?
Great doctors, but the office is a mess.
I've been a patient for years, but I'm leaving.
The staff is nice, but the system is broken.
- Category Health & Medical
- City Garner
- State North Carolina
- Postcode 27529
- Country United States
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