Avance Care Oberlin Road
815 Oberlin Rd, #200, Raleigh, North Carolina, 27605
This practice is highly polarized. Many patients love the doctors and the care they receive, but there is a significant amount of frustration regarding the phone system, administrative staff, and billing issues. It seems to be a practice that has struggled with recent transitions and growth.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication to avoid the phone system.
✓ What Works Well
- Wonderful and caring doctors
- Convenient hours
- Good clinical care
✗ Areas to Improve
- Difficult phone system
- Rude front desk staff
- Long wait times
- Why is it so hard to reach someone?
- Are they accepting new patients?
The doctors are great, but the staff needs work.
Phone system is a nightmare.
Clinical care is top-notch.
- Category Health & Medical
- City Raleigh
- State North Carolina
- Postcode 27605
- Country United States
readers daily.