Avance Care Preston
Health & Medical · Primary Care

Avance Care Preston

3600 NW Cary Pkwy, Suite 104, Cary, North Carolina, 27513

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients are divided on their experience at Avance Care Preston. While many appreciate the individual providers, especially the PAs and NPs, there is widespread frustration regarding billing practices, phone responsiveness, and administrative hurdles. The transition to a larger network seems to have negatively impacted the patient experience for many long-term clients.

Review Summary
20
Most Relevant
16
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Try to book appointments online rather than calling, as phone lines are notoriously difficult to reach.

High provider quality
Low administrative satisfaction
Pros & Cons

✓ What Works Well

  • Caring individual providers
  • Convenient lab services
  • Online booking availability

✗ Areas to Improve

  • Poor phone responsiveness
  • Confusing billing practices
  • Administrative overbooking
Frequently Asked Questions
  • Why are there so many billing errors?
  • How do I get a human on the phone?
User Feedback

Providers are great, but the office management is a nightmare.

Billing is a total mess.

Hard to get an appointment despite online availability.

Location Details
Street: 3600 NW Cary Pkwy, Suite 104
Neighborhood: Preston
City: Cary
State: North Carolina
Postcode: 27513
Country: United States
Location
3600 NW Cary Pkwy Suite 104, Cary, NC 27513
Quick Info
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