1323 Washington Ave, Golden, Colorado, 80401
Patients generally rave about Dr. Borden's thorough exams and the clinical expertise of the team. Many feel the care is top-notch, especially for complex vision issues. However, a recurring theme is frustration with the front office staff, who are often described as dismissive or rude. Some patients also feel blindsided by surprise billing or lack of transparency regarding costs. Overall, it is a high-quality medical spot that struggles with administrative friction.
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Always ask for a written cost estimate before any additional retinal scans or tests to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
The doctor is spot on, but the front desk needs a reality check.
Great medical care, but watch out for surprise fees.
Feels like a premium experience until you deal with the office manager.