7699 E Pinnacle Peak Rd, Suite 115, Scottsdale, Arizona, 85255
Patients generally love the providers, especially Ann Marie Chavez and Dr. Fereidouni, for their genuine care and thoroughness. However, the office administration is a major pain point. Many report long wait times, difficulty reaching staff, and frustrating billing or prescription refill issues. It is a classic case of great clinical care overshadowed by poor front-office execution.
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If you need a prescription refill, call early in the week and follow up immediately; don't wait for them to call you.
✓ What Works Well
✗ Areas to Improve
Providers are top-notch but the office staff needs a serious overhaul.
Great medical care, but prepare for a headache with scheduling.
The clinical team is a gem, but the admin side is a mess.