630 Ocean St, Santa Cruz, California, 95060
Avis in Santa Cruz is a mixed bag. While some customers have had excellent experiences with the manager and staff, others have reported significant issues with vehicle maintenance, billing transparency, and customer service. The location seems to struggle with after-hours returns and communication, leading to frustration for some travelers.
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Always inspect the vehicle thoroughly before leaving the lot, as some customers have reported pre-existing damage.
✓ What Works Well
✗ Areas to Improve
Great service from the manager
Car had maintenance issues
Billing was confusing