635 Contra Costa Blvd, Pleasant Hill, California, 94523
This A&W/KFC combo is a nostalgic spot for many, but the current reality is often disappointing. Customers frequently complain about incorrect orders, long wait times, and food that arrives cold. While the root beer floats are still a hit, the overall service and food quality have many locals looking elsewhere for their fast-food fix.
We analyze 80 public reviews for A&W Restaurant using our data models and filter out spam to highlight only authentic feedback.
If you are craving a root beer float, call ahead to make sure the ice cream machine is actually running.
✓ What Works Well
✗ Areas to Improve
Service needs a major overhaul
Quality control is lacking
Stick to the root beer floats