319 TX-36, Gatesville, Texas, 76528
Patients are split on their experience here. Many families praise the staff for being kind and great with kids, often highlighting specific assistants who make nervous patients feel at ease. However, there are serious complaints regarding billing transparency, lack of follow-up on referrals, and some reports of poor hygiene. It seems like a hit-or-miss spot depending on the specific staff member you encounter.
Ask for a written treatment plan and cost breakdown before any procedure to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Staff is super friendly and great with kids.
Billing policies seem to change depending on who you talk to.
Some patients feel the office is not clean.