7677 Center Ave, Suite 301, Huntington Beach, California, 92647
Patients are generally very satisfied with the clinical care provided by the ophthalmologists, often describing them as knowledgeable and professional. The primary pain point is the administrative experience, specifically the outsourced call center and long wait times in the office. Many patients feel the front-end processes do not match the high quality of the medical care.
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Ask to speak directly with the office manager if you have urgent scheduling needs.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on, but the phone system is a disaster.
Great care, but be prepared to wait.
The clinical team is excellent.