855 W Foothill Blvd, Monrovia, California, 91016
Azul Vision in Monrovia receives high marks for its medical staff, with many patients praising the doctors' thoroughness and professionalism. However, the office administration is a major pain point, with numerous complaints about rude front-desk staff, long wait times, and poor communication. It’s a classic case of great doctors hampered by a frustrating front office.
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If you have a complex issue, focus on the doctor's care and try to ignore the front desk's lack of professionalism.
✓ What Works Well
✗ Areas to Improve
Doctors are 5 stars, front desk is 1 star.
Great care, but the office is a total mess.
They need to train their staff on basic manners.