Personal Care · Nail Spa
B H Nails
4621 Mill Branch Ln, Knoxville, Tennessee, 37938
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Updated: 18 May 2026
Authenticity Score: 76/100
About
B H Nails is a beloved family-owned business known for its sweet, welcoming owners, Susan and Tony. Customers consistently praise the quality of work, especially the nail art. While there are some reports of rushed service or communication issues, the overall sentiment is very positive.
Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
16
Lowest rating
We analyze 75 public reviews for B H Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
80/100
Staff Behavior
85/100
Pro Tip
Susan is highly recommended for designs; try to book ahead to avoid feeling rushed.
Family-owned
Talented
Pros & Cons
✓ What Works Well
- Friendly owners
- Talented nail art
- Welcoming atmosphere
✗ Areas to Improve
- Rushed service
- Communication issues
- Occasional wait times
Frequently Asked Questions
- Is it family-friendly?
- Do they do designs?
- Are they friendly?
User Feedback
Susan and Tony are the best
Atmosphere is relaxing
Quality is great
Quick Info
- Category Personal Care
- Neighborhood Knoxville
- City Knoxville
- State Tennessee
- Postcode 37938
- Country United States
More Personal Care
