Automobile · Auto Repair

Back To Basic Automotive

918 W Jefferson St, Phoenix, Arizona, 85007

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Back To Basic Automotive is highly regarded for its straightforward and honest approach. Customers appreciate that they don't push unnecessary services and are often able to fix issues that other shops couldn't. While there are a few reports of poor service, the overwhelming majority of reviews highlight a trustworthy and professional team.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
13
Lowest rating

We analyze 68 public reviews for Back To Basic Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 84/100
Transparency 80/100
Pro Tip

They have a shop car available for some repairs, so ask if you need a ride.

Transparent pricing
Skilled technicians
Pros & Cons

✓ What Works Well

  • Honest and fair
  • Professional staff
  • Good communication

✗ Areas to Improve

  • Occasional service misses
  • Busy shop
  • Some communication issues
Frequently Asked Questions
  • Do you offer loaner cars?
  • Are you honest about repairs?
  • Can you handle vintage cars?
User Feedback

They don't try to upsell.

Trustworthy mechanics for single women.

Great shop for complex diagnostics.