Food & Beverage · Bagel Shop

Bagel Factory Cafe

2 Cliffwood Ave, Matawan, New Jersey, 07747

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

The Bagel Factory Cafe is a polarizing spot. While many appreciate the massive, fresh bagels and friendly owner, a significant number of customers report declining quality, inconsistent service, and high prices. Complaints about skimpy toppings and order errors are common, leading some long-time regulars to seek alternatives elsewhere.

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We analyze 77 public reviews for Bagel Factory Cafe using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 45/100
Pro Tip

Check your order before leaving the store to avoid disappointment.

Large portions
Catering available
Pros & Cons

✓ What Works Well

  • Large, fluffy bagels
  • Friendly owner
  • Extensive menu options

✗ Areas to Improve

  • Inconsistent service and order accuracy
  • High prices for portion sizes
  • Reports of burnt or poor quality food
Frequently Asked Questions
  • Why are the prices so high?
  • Is the service usually this slow?
  • Do they offer catering?
User Feedback

Bagels are great, but the service is hit or miss.

Used to be my favorite, but the quality has gone downhill.

Overpriced for what you get.