833 Durham Rd, Langhorne, Pennsylvania, 19047
Dr. Baker is widely praised for her compassionate, thorough, and knowledgeable approach to primary care. Many patients feel heard and respected, noting that she goes above and beyond to find solutions. However, there is a significant divide regarding the front desk staff, with many reports of rudeness and poor communication. While the clinical care is excellent, the administrative experience is a major pain point for some.
Use the patient portal for non-urgent communication to bypass potential front desk phone issues.
✓ What Works Well
✗ Areas to Improve
Dr. Baker is a wonderful physician.
The front desk staff needs better training.
Great care, but the office management is frustrating.