4808 New Broad St, Orlando, Florida, 32814
Baldwin Park Family Dental is generally well-regarded for its clean, modern facility and professional staff. Many patients appreciate the high-tech environment and the care provided by Dr. Ortiz. However, there are significant complaints regarding scheduling, billing transparency, and occasional rudeness from the front desk. The practice seems to have a split reputation between those who love the care and those frustrated by administrative issues.
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Always confirm your appointment and insurance coverage details well in advance due to potential scheduling and billing issues.
✓ What Works Well
✗ Areas to Improve
Dr. Ortiz is very compassionate.
The office runs like a well-oiled machine.
Some patients feel the billing is confusing.