Ballad Health CVA Heart Institute
2428 Knob Creek Rd, Suite 201, Johnson City, Tennessee, 37604
The CVA Heart Institute receives high praise for its medical expertise and life-saving care. Patients often highlight the kindness of the staff and the thoroughness of the doctors. However, there are recurring complaints regarding administrative issues, such as difficulty with scheduling, faxing orders, and occasional cold bedside manner from support staff.
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The office is located at the back of the building; look for signage or ask for specific directions to avoid getting lost.
✓ What Works Well
- Life-saving medical care
- Knowledgeable doctors
- Friendly clinical staff
✗ Areas to Improve
- Administrative/scheduling errors
- Occasional lack of empathy from support staff
- How do I find the office entrance?
- Are they accepting new patients?
Doctors are very intelligent.
Staff is friendly but administrative processes are slow.
Great care, but hard to find the office.
- Category Health & Medical
- City Johnson City
- State Tennessee
- Postcode 37604
- Country United States
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