Ballad Health Medical Associates Family Medicine
405 Scenic Dr, Suite B, Rogersville, Tennessee, 37857
Patients generally appreciate the medical care provided by the doctors and nurse practitioners, noting their attentiveness and professionalism. However, there are frequent complaints about the administrative staff, particularly regarding communication and scheduling, which can be frustrating for patients.
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Be prepared to follow up multiple times if you are waiting on paperwork or referrals.
✓ What Works Well
- Attentive and professional medical staff
- Thorough care
- Good doctor-patient relationships
✗ Areas to Improve
- Rude or unhelpful administrative staff
- Communication issues
- Scheduling difficulties
- How do I get my medication refilled?
- Do you accept my insurance?
Dr. Stiltner is wonderful, but the front desk is difficult.
I feel heard and cared for by my doctor.
The office needs better administrative management.
- Category Health & Medical
- City Rogersville
- State Tennessee
- Postcode 37857
- Country United States
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