Ballad Health Medical Associates Family Medicine
308 8th St, Bristol, Tennessee, 37620
Patients generally praise the doctors for being attentive, thorough, and genuinely caring. Many feel heard and respected, noting that the physicians take time to explain conditions clearly. However, some negative feedback highlights significant issues with administrative staff, specifically regarding rude behavior and rigid appointment policies. Overall, the clinical care is seen as top-notch, while the front-office experience can be hit or miss.
We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request to speak with the nurse directly if you are having trouble getting a response from the front desk.
✓ What Works Well
- Attentive and caring doctors
- Thorough explanations
- Quick specialist referrals
✗ Areas to Improve
- Rude administrative staff
- Rigid appointment policies
- Communication gaps regarding test results
- How do I get my test results?
- Are they accepting new patients?
Doctors listen well
Staff needs better training
Great bedside manner
- Category Health & Medical
- City Bristol
- State Tennessee
- Postcode 37620
- Country United States
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