Ballantyne Family Dental
12312 Copper Way, Suite 202, Charlotte, North Carolina, 28277
Ballantyne Family Dental is generally well-regarded for its friendly staff and gentle care, especially with children. Many patients appreciate the modern office and the thorough explanations provided by Dr. Patel. However, there is a recurring theme of frustration regarding billing transparency and communication, with some patients feeling pressured into unnecessary services. Despite these administrative concerns, the clinical care is often described as top-notch.
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Always verify your insurance coverage directly with your provider before your appointment to avoid unexpected out-of-pocket costs.
✓ What Works Well
- Friendly and welcoming staff
- Great with children
- Modern and clean facility
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling of services
- Poor communication regarding insurance coverage
- Is this office in-network with my insurance?
- Why was I charged for this service?
- Are you accepting new patients?
Dr. Patel is amazing, but the billing is a headache.
Great for cleanings, but be careful with extra work.
The staff makes you feel at ease.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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