Ballard Modern Dentistry
1416 NW 46th St, Suite 101, Seattle, Washington, 98107
Patients generally praise the clinical staff for their skill and bedside manner, especially for those with dental anxiety. However, the administrative side is a major pain point, with frequent complaints about billing errors, poor communication, and aggressive upselling. While the dentists themselves are often described as top-notch, the corporate-style management leaves many feeling like just another number.
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Always request a written treatment plan and verify insurance coverage independently before agreeing to major work.
✓ What Works Well
- Highly skilled and gentle dentists
- Modern, clean facility
- Effective handling of dental anxiety
✗ Areas to Improve
- Aggressive upselling of unnecessary procedures
- Inconsistent and rude administrative staff
- Frequent billing and insurance errors
- Why was I billed for services my insurance should cover?
- Is it normal to be switched between different dentists?
- Are these recommended procedures actually necessary?
Great clinical care but the front desk is a mess.
Felt pressured into expensive work I didn't need.
The dentists are kind, but the billing department is a headache.
- Category Health & Medical
- City Seattle
- State Washington
- Postcode 98107
- Country United States
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