Baltimore Orthodontic Group
1134 Rolling Rd, Catonsville, Maryland, 21228
Baltimore Orthodontic Group is highly regarded for its professional, child-friendly environment and effective treatment results. Parents frequently mention the staff's ability to make children feel comfortable and the office's fun, engaging atmosphere. While the vast majority of feedback is positive, a few isolated complaints regarding front desk interactions suggest some room for improvement in customer service consistency.
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Ask about their rewards program for kids; it's a great way to keep them motivated during treatment.
✓ What Works Well
- Child-friendly environment
- Effective orthodontic results
- Professional and kind staff
✗ Areas to Improve
- Occasional front desk rudeness
- Parking can be tricky
- Some appointment scheduling snafus
- Do they offer payment plans?
- Is the office good for anxious kids?
- How long is the typical treatment?
The arcade and rewards system are a hit with kids.
Financial coordinators are very helpful.
Treatment plans are clearly explained.
- Category Health & Medical
- City Catonsville
- State Maryland
- Postcode 21228
- Country United States
readers daily.