Health & Medical · Veterinary Hospital
Banfield Pet Hospital
18163 Village Center Dr, Olney, Maryland, 20832
Google Maps
Updated: 20 May 2026
Authenticity Score: 70/100
About
Banfield Pet Hospital in Olney receives highly polarized reviews. Many clients praise the friendly and caring staff, while others report significant issues with communication, professionalism, and upselling. The experience seems to depend heavily on which staff members are working, making it a hit-or-miss location for many pet owners.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Banfield Pet Hospital using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
65/100
Admin Efficiency
50/100
Pro Tip
Be clear about what services you want and don't be afraid to ask questions about recommended treatments.
Wellness Plans
Pet Hospital
Pros & Cons
✓ What Works Well
- Friendly and caring staff
- Convenient location
- Wellness plans
✗ Areas to Improve
- Poor communication
- Upselling concerns
- Inconsistent care
Frequently Asked Questions
- Do you take new patients?
- What are your prices?
- Can I get an update on my pet?
User Feedback
Great staff
Poor communication
Upselling is frustrating
Quick Info
- Category Health & Medical
- Neighborhood Olney
- City Olney
- State Maryland
- Postcode 20832
- Country United States
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