Banfield Pet Hospital
8970 NW Skyview Ave, Kansas City, Missouri, 64154
Opinions on this location are polarized. Many long-term clients love the staff and the convenience of the wellness plans. However, a significant number of reviewers report frustration with billing, difficulty canceling plans, and perceived upselling. Communication issues and wait times are recurring themes in negative feedback.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Read the fine print on wellness plans carefully before signing up to understand cancellation terms.
✓ What Works Well
- Convenient location
- Wellness plans
- Friendly individual staff members
✗ Areas to Improve
- Difficult to cancel plans
- Aggressive upselling
- Communication gaps
- How do I cancel my wellness plan?
- Are you accepting new patients?
Great care, but watch the billing.
Staff is nice, but the corporate policies are frustrating.
Convenient, but expensive.
- Category Health & Medical
- City Kansas City
- State Missouri
- Postcode 64154
- Country United States
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