Banfield Pet Hospital
3240 Ann Arbor-Saline Rd, Ann Arbor, Michigan, 48103
This clinic has a very polarized reputation. Many clients praise the compassionate care and the wellness plans, while others report severe issues with organization, communication, and even medical errors. The high turnover of staff and vets is a recurring concern for long-term clients.
We analyze 73 public reviews for Banfield Pet Hospital using our data models and filter out spam to highlight only authentic feedback.
If you have a complex medical issue, consider seeking a second opinion if you feel your concerns aren't being addressed.
✓ What Works Well
- Compassionate end-of-life care
- Wellness plans offer value
- Some very kind and knowledgeable vets
✗ Areas to Improve
- Poor organization and communication
- High staff turnover
- Billing and transparency issues
- Are the wellness plans worth it?
- Why is it so hard to get an appointment?
- Is the staff consistent?
The clinic has gone downhill recently.
Some vets are excellent, others are not.
Communication is a major pain point.
- Category Health & Medical
- Neighborhood Ann Arbor
- City Ann Arbor
- State Michigan
- Postcode 48103
- Country United States
