Banfield Pet Hospital
1969 Marketplace Dr, Ste E, Burlington, Washington, 98233
Customers have a love-hate relationship with this spot. Many praise the wellness plans for saving them serious cash and appreciate the compassionate care during tough times. However, scheduling is a total mess, and front desk staff often come off as rude or unhelpful. It feels like a corporate machine that sometimes forgets the personal touch.
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Ask for specific doctors by name if you want a consistent experience, as staff turnover is high.
✓ What Works Well
- Wellness plans offer great value
- Compassionate end-of-life care
- Convenient location inside Petco
✗ Areas to Improve
- Inconsistent scheduling and long wait times
- Rude or unhelpful front desk staff
- Difficulty getting urgent appointments
- Why is it so hard to get an urgent appointment?
- Are the wellness plans actually worth the money?
Wellness plans are a real bang for the buck.
Front desk needs a serious attitude adjustment.
Scheduling feels like a gamble.
- Category Health & Medical
- City Burlington
- State Washington
- Postcode 98233
- Country United States
readers daily.