Banks Chevrolet-Cadillac, INC.
137 Manchester St, Concord, New Hampshire, 03301
Customers generally praise the sales team for being low-pressure and professional, often highlighting specific staff members. Many buyers appreciate the large inventory and smooth, efficient purchasing process. However, the service department receives mixed feedback, with some users reporting long wait times and communication gaps. A few customers expressed frustration over vehicle cleanliness upon delivery and unresolved mechanical issues. Overall, it is a popular spot for truck buyers, though service consistency remains a point of contention.
We analyze 78 public reviews for Banks Chevrolet-Cadillac, INC. using our data models and filter out spam to highlight only authentic feedback.
Ask for a specific salesperson by name as many reviewers note better experiences with individual reps.
✓ What Works Well
- Low-pressure sales environment
- Large vehicle inventory
- Professional and friendly staff
✗ Areas to Improve
- Inconsistent service department communication
- Long wait times for routine maintenance
- Occasional issues with vehicle detailing
- Do they offer loaner vehicles for long services?
- Is there a sandwich shop inside the dealership?
- How long does a typical oil change take?
Sales staff are spot on and very helpful.
Service department needs to improve their follow-up.
Great bang for the buck on trade-ins.
- Category Automobile
- City Concord
- State New Hampshire
- Postcode 03301
- Country United States
